Terms & Conditions

These terms govern registration and payment for training courses offered by Body Control Pilates South Africa (“we”, “us”). By paying the registration fee you confirm that you have read and agree to these terms.

Registration fee & payment

The Registration Fee is non-refundable.
The Supervised Teaching element of your course cannot be commenced until all fees are paid in full.
All fee payments are receipted and are inclusive of any Awarding Body fees. Please let the Body Control Pilates South Africa office know in advance if pro-forma invoices are required.
Fees for any future courses may be subject to amendment.

Cancellation & refunds

Please note that in the case of course cancellations, early retirement from the course, or failure to attend the course, all previously paid fees are non-refundable.
Where a student has pre-paid course fees in full under the ‘Upfront Payment Option’, fees are non-refundable if the student fails to attend the course.
Where a student has pre-paid course fees in full under the ‘Upfront Payment Option’, and cancels their place on the course more than 3 weeks prior to the course start date, a 50% cancellation fee will be charged.
In the unlikely event that Body Control Pilates South Africa course management asks a student to leave a course, a consultation process will be initiated. Fees paid to that point in the course are non-refundable.

Assessment & certification

Course fees include one Practical Assessment, one written examination and one ‘Sign-Off Class’ at the Body Control Pilates South Africa Centre in Cape Town. Should you need to retake any of these elements, a ‘resit fee’ will be charged. Please contact the Body Control Pilates South Africa office for details.
If it is agreed that a student takes their Practical Assessment or written examination at another location, or for medical reasons needs to take an oral examination in place of the written examination, a fee is payable by the student to the teacher overseeing the examination. Any requests in this respect must be submitted to, and approved by, Body Control Pilates South Africa course management.
By enrolling for this course, a student agrees not to teach any Pilates classes on a paid basis or to members of the public before gaining their certification, unless they hold a prior Pilates teaching qualification. Students will be asked to leave the course if they breach this agreement. No refund shall be given in these circumstances.
If a student has not received certification within two years of the commencement of their course, Body Control Pilates South Africa reserves the right to fail the student and to remove their name from the register of current students. Body Control Pilates South Africa operates a Student Mentor Scheme and makes every effort to ensure that all students are fully supported through the course.
Body Control Pilates South Africa operates a formal Complaints Procedure, with external redress, under which students may seek a hearing if they feel they have been unfairly treated in examinations or assessments.

Payments & security

All card payments are processed securely by PayFast over an encrypted (HTTPS) connection. We do not receive or store your card details. See PayFast's terms for their processing terms.

Contact

For any questions about these terms, email education@bodycontrolpilates.co.za or call +27 (0)72 428 4033.